What To Do When You Spot a Leak!

Water is precious – a dripping or leaking tap can waste hundreds of litres of water a day.

By finding and fixing leaks, you can save water and money. If you find a leak on your hot water – you’ll save on your energy bill too.

How common are water leaks?
One in seven homes has water leaks, so you’ll most likely have to deal with a water leak at some stage. We want to help you find and prevent leaks and protect our precious water supplies.

How can you help?

Play your part in reducing leaks by maintaining your property’s water service.
You own and are responsible for all water pipes and fittings on your property to the point of connection at our water main, except for the water meter. This is your private water service.

You’ll need to engage a licensed plumber to fix water pipes and fittings that are located more than one metre inside your property. Once the work is done, make sure you ask for a Certificate of Compliance to ensure the work meets the Local Plumbing Code.

How can you find a water leak?

Why wait until you get a large water bill? There are many ways to see if you have a water leak:

• Check taps, toilets and hot water systems regularly for running water, bubbling or hissing noises, damp patches or mould.
• Disconnect hoses or irrigation pipes connected to garden taps and check they aren’t leaking.
• Place a small piece of toilet paper at the back of a dry toilet bowl and check if it’s still dry next time you flush – if the paper is damp, you may have a leaking cistern.
• Look for greener patches of grass in your garden that are different from the grass around it – you might have an underground leak.
• You can also check for leaks using the water meter:

  1. Turn off all water inside your home, including your dishwasher and washing machine.
  2. Locate the water meter, (it’s usually at the front of your property), and write down the numbers on the black and red dials of the meter.
  3. Wait at least one hour and check the numbers – if the numbers have changed, you could have a water leak.

What if you find a water leak?

If you locate a water leak on your property and a minor repair is needed to fix the water leak, (like changing a tap washer), you may be able to do this yourself. For more significant work, you’ll need to call a licensed plumber.

What if you can’t find the water leak?
If you detect a leak using the water meter but can’t see where it’s coming from, you’ll need to engage a licensed plumber that has special tools and skills to find hidden water leaks underground and inside walls.

We work hard to reduce and prevent water leaks by:
• actively detecting and repairing leaks
• reducing the water pressure in our pipes
• improving response times to water main breaks
• placing sensors in our water system to detect leaks.

Find all your plumbing needs at twspencerplumbing.com


Who are the Top 3 Plumbers in Sheffield? 

According to Google search analytics, here are the top 3 plumbers in Sheffield based on customer satisfaction and reviews. 

Finding a good plumber is almost impossible. You call them out for a leaky tap and you end up with a full underfloor heating system and a 5000 pound bill. So it’s very important to read those customer reviews carefully. 

There’s no better feedback than word of mouth. Plumbers are like mechanics. Once they do a good, honest job words get around and spreads like wildfire. 

If you’re looking for a decent plumber in sheffield here are your top 3.

Number 1. – T.W.Spencer Plumbing and Heating

A reliable service that you can trust!
With over 20 years experience T.W Spencer plumbing and heating provides you with the very best workmanship, with a friendly smile and a service that you can count on. There are lots of plumbers to choose from in Sheffield, but only one that provides a service like ours. Call now for a genuine quote an all Plumbing related issues.


Number 2. – Reliable Plumbing and Heating Sheffield

We have been in the plumbing and heating industry for the past 10 years and we are dedicated to completing your project (large or small) with quality results, on time, and within your budget. All Plumbing, Gas and Heating work undertaken. We usually cover the whole Sheffield area, however we are based and prioritise S13, S9, S12, S2, S26. S1

Number 3 – LS Plumbing 

Based in Sheffield, L.S Plumbing Services provides plumbing services to clients throughout Sheffield. Whilst the company was formed in 2008, the individual has many years’ experience in the plumbing industry.



5 Questions to ask a plumber before they start work. 

Below are specific questions and answers but first it’s best to learn some general tips and suggestions for choosing the ‘right’ plumber for you. This is a significant decision that can bring you joy or heartache. Here are a few tips to keep in mind before saying yes. 

Ask to see their plumbing licences. 

Evaluate only plumbers who can deliver proof of insurance.

Ask the plumber how long has he/she been in the plumbing industry. The more experience the plumber or company has, the better.

After the professional analyzes your plumbing, he/she should be able to give you accurate estimates of what the charge should be for solving the plumbing problem.

Ask about the guarantees (your satisfaction with his/her work) included in the pricing estimate, including new parts needed.

Ask for a list of satisfied customer references—and check them out–before you hire the plumbing professional.

Now that you know the general tips, here are five critical questions you should ask every plumber before hiring them.

1. What Is the Estimated Total Cost of Fixing Your Plumbing Problem?

Homeowners should be careful, if not skeptical, about quotes you receive over the phone. Good plumbers typically want to see and analyze your piping problem, before giving you an estimate of the total cost of finish the repairs. Also, experienced professionals include the cost of any new parts needed to complete the repair. You can verify this issue by asking the plumber you’re considering if the price estimate includes both parts and labor cost.

2. Ask Who Will Be Doing the Work?

If the plumber you speak with uses helpers or subcontractors, ask about the credentials and experience they have. You don’t want to risk having the person who is actually fixing the plumbing to have less training or experience of the plumber you initially speak with.

3. Is the Plumber Licensed?

If your council requires licensing, be sure your plumber has passed all tests to get a license. You can ask him/her to show evidence of his/her license. Be somewhat wary of newly licensed plumbers without much experience, but they also may provide a better rate than those with more years of experience.

4. Ask, “Are You Insured?”

A “yes” answer should mean the plumber is prepared to give you evidence of his/her  insurance. If asked, tell the plumber you don’t want to be legally responsible for plumber injuries while on the job or in your home fixing a plumbing issue. You have the right, if not the duty, to ask this question.

5. Is the Rate Hourly or Fixed?

Clarify the estimate you receive to avoid unwelcome surprises when the repair job is finished. If the plumber tells you the rate is hourly, ask him/her, in plumber’s experience, how long it should it take to finish the repairs. The more experience the qualified plumber has the better, because it will help the plumber give an accurate estimate of the time it typically takes to complete the repair, assuming the pipes are accessible.
These tips should allow you to find the right plumber for the job with a safe and secure piece of mind.

For my help visit http://www.twspencerplumbing.com


What makes A Good Plumber?

There are a whole host of qualities we could present when discussing what makes a good plumber. For the sake of helping you make a decision quickly, however (because you likely are more interested in getting the job done then researching dozens of prospects), these traits are considered some of the most important to look for in a quality plumber. http://www.twspencerplumbing.com


The best way to find out if you can trust this plumber is to enquire about recommendations from friends and family. The plumber will have access to your home and could be working solo while you are away, this means you need to be extra careful. You don’t want to worry about them stealing personal effects or damaging property. When consulting with possible plumbers, be sure to pay attention to your gut reaction when interacting with them. www.twspencerplumbing.com


Fully Trained

It’s very important to have confidence in your plumber’s ability to tackle any job or problem. The last thing you want is to get midway through a project and have them explain they are unable to finish it. Ask about their training and whether their license is current. In many states it is required to be currently licensed and insured. You can also ask for recommendations from previous clients. This would be a good way to understand their level of experience and perhaps compare to another person who had a similar job that you need help with. www.twspencerplumbing.com


The project or problem that needs to be addressed has already or likely will disrupt your life to some degree, you don’t want your plumber’s tardiness to further complicate matters. Find out if they respect your schedule and pay attention to how they react if they are late. If they are inconsiderate about making you wait, they likely won’t be finishing the job with consideration either. www.twspencerplumbing.com


Heating and Hot water.

Heating and hot water

new boiler

Understanding your system

In a typical UK household, more than half the money spent on fuel bills goes towards providing heating and hot water. As fuel costs rise, having an efficient and cost effective heating system is vital, and it’s one of the main steps you can take to reducing your carbon dioxide emissions.

It’s important to understand your current heating system. Nearly all homes in the UK have either a central heating system – a boiler and radiators – or they use electric storage heaters. Some homes will also make use of individual heaters that are not part of the main central heating system. http://www.twspencerplumbing.com

What is central heating?

This is the most common form of heating in the UK. A single boiler heats up water that is pumped through pipes to radiators throughout the house as well as providing hot water to the kitchen and bathroom taps.

Most boilers run on mains gas, but in areas where mains gas is not available, the boiler can run on oil, LPG (tank gas), coal or wood. Mains gas is usually the cheapest, and it has the lowest carbon dioxide emissions, apart from wood. Some boilers also have an electric immersion heater as a back-up.

If you have a central heating system, you may consider these energy-saving improvements:

What type of boiler do I have?

Since 2005 virtually all gas boilers that have been fitted in the UK are more efficient, condensing boilers. Condensing boilers have bigger heat exchangers that recover more heat from the burning gas, making them more efficient. Your boiler will be a condensing boiler if the following points are true:www.twspencerplumbing.com

  • The flue is made of plastic. If it is made of metal it’s unlikely to be a condensing boiler.
  • The boiler has a plastic pipe coming out of the bottom, through the wall and into a drain.
  • It was installed after 2005 (if it’s a gas boiler).
  • It was installed after 2007 (if it’s an oil boiler).

Combi or regular boiler?

Combi boilers

A combi (or combination) boiler provides hot water directly, whenever it is required, and does not need a hot water cylinder. Gas, oil and LPG boilers may be combination.

Regular boilers

A regular boiler provides hot water when the programmer tells it to, and then stores it in a hot water cylinder until it is needed.

A regular boiler is more efficient than a combi at producing hot water, but some heat is inevitably lost from the hot water cylinder, so a combi may be more efficient overall. www.twspencerplumbing.com

What is electric heating?

Most UK homes that don’t have a boiler and radiators have electric storage heaters. These heat up overnight using cheaper off-peak electricity, and give out the heat during the day. If you have storage heaters, you will probably have a hot water cylinder heated by one or two immersion heaters.

Electric storage heating is more common in flats, rented property, and in homes with no mains gas connection. It is one of the most expensive heating options in the UK, and it emits more carbon dioxide than most systems. It is also harder to control electric storage heaters than radiators, especially with older systems.

If you have a system like this, you may consider these energy saving improvements:

  • Install new, more controllable storage heaters.
  • Fit thermostats and controls to make your existing system more efficient.
  • Consider making insulation and draught-proofing improvements.
  • Replace your system with an efficient boiler system.

What is secondary heating?

Many households use individual heaters, such as portable electric heaters or fixed gas fires, in addition to their central heating. This is called ‘secondary heating’. Modern central heating systems are usually more efficient than individual heaters, but it can make sense to use an idividual heater to heat one space for a limited time. This can help avoid over heating spaces that do not need to be heated, or are used infrequently. Secondary heating is typically provided by one or more of the following: www.twspencerplumbing.com

  • Portable electric heaters such as oil filled, convection, panel or fan heaters
  • Portable gas heaters that run on bottled gas or paraffin
  • Portable halogen heaters
  • Wood burning or solid fuel stoves
  • Open fires
  • Range cookers
  • Traditional gas fires
  • Wall-mounted gas heaters

Smaller portable heaters, such as fan and halogen heaters, can be useful if only a small room or area needs heating for a short period of time.

Where central heating does not heat the room enough, or there is no central heating in the room, electric convection, oil-filled or panel heaters might be a suitable option for providing the required level of heat. Electric heating is 100% efficient but electricity is expensive and carbon-intensive. If you do use an electric heater make sure it is only on when it is needed.

Wood or other solid fuel burning stoves can provide adequate heating for a single room and are much more efficient than open fires and less carbon intensive.

Open fires often provide a nice atmosphere to a room but they are very inefficient. Most of the heat from open fires goes up the chimney rather than heating your room. When your fire is not being used it will most likely be a source of draughts in your home, so make sure you know how to draught proof it.

Portable gas heaters run on butane (bottled gas) or paraffin (heating oil). These types of heaters require good ventilation as they release combustion gasses and water vapour that can build up in unventilated rooms potentially making damp problems worse. www.twspencerplumbing.com

Non-standard heating systems

Radiators or storage heaters provide heating in the vast majority of houses in the UK. However, a number of alternative technologies can be used, or in addition to, including underfloor heating, solid fuel stoves, range cookers, open fires, electric fires and gas fires.

Finding an installer

If you want to get a wood burning stove, the installation must comply with Building Regulations. HETAS is a Government-recognised body which approves biomass appliances and services. You can use their register to find a trained installer. Find out more about installing renewables.

If you are installing or replacing a fixed (wall-mounted or otherwise) gas heater than you will need to use a Gas Safe Register installer.

Portable heaters can be bought from DIY or home furnishing shops and do not need to be installed by a professional. You can just take them home and use them when you need them.  www.twspencerplumbing.com


T.W Spencer central heating Systems

Home heating systems Options for heating your home

Boiler controlsGetting a modern boiler could shave hundreds off your heating bill, but can cost thousands to install

With high oil, gas and electricity prices always fluctuation, it’s important that we heat our homes in the most efficient way. Using less energy is the best way to cut your bills (see ourguide to using less electricity for tips), but this doesn’t mean having to live in a cold, dark home.

Central heating

If your house is connected to the national gas grid, you could get a gas-fired central heating system, and this is usually the cheapest option. Our gas boiler reviews reveal which models come from Which? recommended reliable boiler brands – and which we think you should avoid. Also take a look at our guide to using your boiler heating controls to save you energy and money. http://www.twspencerplumbing.com

However, millions of households in the UK are not connected to the gas grid and rely on other forms of fuel to heat their homes: electricity, liquid petroleum gas (LPG), heating oil and/or renewable technologies. See the related pages in this guide for more information on each heating option.

Renewable energy

There are a number of ways you can generate your own energy at home from low or zero carbon ‘microgeneration’ technology, such as wood burning stoves, solar water heating systems, heat pumps andbiomass boilers.

Making your own energy instead of using mains gas and electricity reduces your carbon footprint. It also means you’re less dependent on sources of energy that are increasingly subject to global demand and are likely to have high and volatile prices in future.

Cost of renewable energy systems

If you’re considering installing microgeneration technology in your home, it’s important to take a long-term view. Renewable energy may be expensive to install, but the time it takes to get your money back on an investment in microgeneration should come down.

In addition, the government has now launched the Renewable Heat Incentive, which pays you to generate renewable heat, meaning these technologies will become more cost-effective. It’s important, however, to ensure your property is suitable for the technology you choose, as not all properties have a suitable south-facing roof or a garden.

Solar photovoltaic (PV) panels generate electricity, while solar thermal panels heat water. You can now get cashback on solar PV panels thanks to the Feed-in Tariff. Cashback applies to other electricity-generating technologies, such as wind and hydropower, but not to technologies generating heat, such as solar thermal panels.

More on this…


Which Boiler Is Right For me?

Is a combi boiler the right choice for me?

Combination or combi boilers are now the most popular choice of boiler in the UK.

Unlike the convention boiler, combi boilers provide on-demand heating to your radiators and domestic hot water.

The combi boiler doesn’t require a bulky storage cylinder and can easily fit into most kitchens or storage cupboards, making them the ideal system for houses with limited space.

Is a combi boiler the right choice for me?

There are several benefits of having a combination boiler. Their compact size is a particularly attractive feature. By using a combi boiler you will not need a bulky tank or cylinder to feed your home heating and. Most systems also come with minimal piping, so if you need a new boiler installed it will be relatively straightforward.

Combi boilers also use water that feeds directly from the mains, meaning that hot water is always available on-demand and water pressure remains high even after extended periods of heavy use.

In comparison to conventional boilers, combination boilers have some small disadvantages. For homes with more than one bathroom, a slight decline in water pressure may be experienced if more than one appliance is using the boiler at any one time.

To avoid this, try to minimise the strain on your boiler and avoid using several different appliances at the same time. Some combi boilers are better than others at adjusting water pressure and larger models will be better at combatting any decline in performance due to strain on the system.

Which combi boiler should I choose?

Combination boilers come in a range of sizes and style. Whether you’re looking for cheap boilers or a hoping to buy an eco-efficient model to help make savings on your bills, there will be a combination boiler to suit you and your home.

The first thing you need to consider is what size boiler you need. This will depend on the number of rooms and overall size of your home. Pick your boiler size carefully as it can have a significant impact on your energy bills. British Gas advisors will be able to talk you through your options and help you make the right decision.

Another thing to consider is how efficient you need your boiler to be. Boilers are rated on an efficiency scale running from A to G. Boilers rated A are the most energy efficient.

British Gas offers a range of A-rated energy efficient combi boilers to suit all homes, needs and budgets. For more help on choosing your boiler speak to a British Gas advisor.


Drains Causing you an Issue?

Problems with drainage in Sheffield?

When you have a blocked drain, there’s no need to panic – all you have to do is call us. At T.W Spencer Plumbing and Heating we’re experts in unblocking plugged drains all over your house and can have someone fully trained in the clearance of blocked drains out to you in no time, whichever part of Sheffield you’re in.


Fast sink and toilet unblocking in Sheffield

We’ve cleared hundreds of drains in Sheffield so you’ve no need to worry about us being able to clear the blockage you have. One single call to us and we’ll be round in no time. Call us for:

  • Blocked drains cleared in Sheffield
  • Sinks, baths and toilets unblocking
  • Plugged up gulley pots and gutters
  • We can also organise…
  • Drain jetting for more ‘stubborn blockages

Clearance of blocked drains all over Sheffield

Call us and your call will be swiftly answered by a specialist plumber who will be able to quickly diagnose your problem and arrange to come out to you very quickly to unblock your drains.

Call us now! We’re available on Sheffield +44 7843 623869 .


Central Heating Specialists

Central Heating Sheffield

No call out fee!Great deals on new central heating systems, don’t hesitate to call us at T.W.Spencer Plumbing and Heating. Our goal is to deliver a better quality of service and offer better prices than any other central heating company in Sheffield, so you can be assured that you’re getting the best deal possible from one of the areas true central heating specialists..

Advice on central heating technology

Central heating systems have changed significantly over the years and how best to heat your home can be a confusing area. Call us and we’ll happily offer advice on which boiler is best for your central heating needs, be it a combi-boiler or a new super-efficient condensing boiler.

Call us today for:

  • New central heating systems
  • Central heating system upgrades
  • The installation of a brand new boiler
  • Radiator repairs and installations

Whatever you choose, we’d like you to know that we only install products that comply fully with British Safety Standards and those which are manufactured by the world’s leading brand names.

Central heating experts in Sheffield

We’ve been working with central heating in Sheffield for years and have all the expertise necessary to deal with both simple and complex heating needs.

Get in touch with us on Sheffield +44 7843 623869.


Boiler Installation and Repair

Boiler repairs & servicing UK Wide,Sheffield

Freezing weather inevitably leads to freezing pipes, which leads to boiler problems. If you have an issue with your boiler call us today and we’ll do our best to get an engineer out to you as quickly as we can.

You may want us to service your boiler instead – most boiler manufacturers recommend that you should have your boiler serviced each year to help prolong the boiler’s life, as well as keeping it trouble free. At TWSPH we can provide a first rate service to your boiler for as little as £49, leaving it in great working order for the coming months.

So stop searching for boiler repairs UK Wide,Sheffield, instead use us and we will:

  • check your boiler’s components and all external controls
  • examine the boiler system for any scale damage and remove if necessary
  • clean the vital parts of the boiler to improve overall efficiency
  • check your radiators, vales and pipe work for any corrosion or leaks

A thorough service like this should make sure that the boiler remains trouble free for 12 months.

Central heating boiler repairs UK Wide,Sheffield

Even the best boilers are still prone to occasional breakdown, normally when you need them the most! Call us. We’ve been servicing the boilers of UK Wide,Sheffield for more than 15 years, and you can be certain that we’ll turn up when we say we will.